Fast, expert help when something stops working – and infrastructure that fails less often.
Outsourced IT for SMEs and freelancers – such as trade businesses, medical practices and law firms: workplaces and Microsoft 365, servers and cloud (Azure, AWS), IT security including NIS2, backup and contingency planning, plus remote support.
No obligation: we clarify what you need and give you an initial assessment.
„Our server is eight years old and nobody really knows how the backup works.“
„Since our IT colleague left, nobody looks after updates any more.“
„We do not know whether NIS2 applies to us.“
„Passwords are on sticky notes and we have no multi-factor sign-in.“
Analyse your existing systems.
ResultCurrent-state inventory and prioritised list of measures
Duration: typically 2 days
Clarify what you need, together.
ResultAgreed target picture with effort and costs
Duration: typically 1 week
Put the solution in place.
ResultSystems set up and documented
Duration: a few weeks
Get your team up to speed.
ResultTrained team and clear documentation
Duration: typically 1–2 days
Look after your IT for the long run.
ResultUpdates, backups and support as agreed
Duration: ongoing
Certificates held by Frank Maier.
Operations
Festo SE & Co. KG
Industrial automation (B2B) · Group with 56 national subsidiaries
Frank Maier’s project experience, before M4IER
Result
€176,000 in lasting cost savings per year – winner of the group-wide “IT Cost Challenge” ideas competition
Operations · SAP & commerce
Festo SE & Co. KG
Industrial automation (B2B) · Group with 56 national subsidiaries
Frank Maier’s project experience, before M4IER
Result
ERP transition aligned with commerce, CRM and pricing; interfaces redesigned for S/4HANA
Operations · SAP & commerce
Festo SE & Co. KG
Industrial automation (B2B) · Group with 56 national subsidiaries
Frank Maier’s project experience, before M4IER
Result
Commerce platform migrated to Microsoft Azure during live operation; operating, release and cost model redesigned
Development · Operations · SAP & commerce
Festo SE & Co. KG
Industrial automation (B2B) · Group with 56 national subsidiaries
Frank Maier’s project experience, before M4IER
Result
Online share of sales raised from 15 % to 40 % · over €1bn transaction volume · around 1 million orders a year · 99.99 % SLA availability
Yes. We provide support by phone and remote access; in the Stuttgart and Esslingen region we can be on site quickly when needed.
There is no minimum size. We look after freelancers and small businesses such as trades, medical practices and law firms as well as mid-sized companies.
Yes. We start with an inventory, document what is there and take over in an orderly way – as part of our IT and security check if you like.
As quickly as possible. Binding response times on an hourly basis can be agreed in a maintenance contract.
We bill by effort, €59–75 per hour depending on volume (plus VAT) – a monthly contract is welcome.
Our support hours are Mon–Fri 9 am–5 pm. Our phone is not switched off outside these hours, though – if you cannot reach us directly, please leave a message. Binding extended hours – earlier, later, at weekends and on public holidays – are arranged in a maintenance contract.
Book a free intro call. Prefer to get in touch directly? Call us or use the form to send a few lines about what you have in mind.
No obligation: we clarify what you need and give you an initial assessment.
